The '69 Charger Tail light lenses and chrome bezels from Classic industries...

[A383Wing]

I bought a trunk liner kit for my 66 from Year One a while ago...kit was around $40...shipping was around $70 I think....that was "the last time" I ever bought anything more from that company

[Mopar Nut]

I bought a trunk liner kit for my 66 from Year One a while ago...kit was around $40...shipping was around $70 I think....that was "the last time" I ever bought anything more from that company

Wow, I would only buy wiring from them, but still watch the shipping rates. 

[Ghoste]

Same here and Bill Evans seems to have more harnesses available all the time so I would even be sure to check there first.

[Mopar Nut]

Use code CDN15 and get FREE Ground Shipping* and 15% OFF* on orders over $149.99! Offer ends on Sunday, February 22nd, 2015 at midnight PST.

[472 R/T SE]

The last time I ordered from Y1 they used a sofa cardboard box to ship an exhaust manifold bolt kit.

OK, maybe I exaggerated a little, but not a whole lot.

But yes that was the last time I ordered from them.  I do know since Bill A. is out of it, I need some place else to donate my hard earned money to.

[UH60L]

Since we're talking CI, has anyone ordered the newly available front grille assembly from them yet? 

It's a bit spendy, but, I'm considering getting one for my '69.  It sure would be great to just have the whole grille all painted and looking great to mount on my car.  Then I could fix up the original as a back-up.

Would be nice to hear how the fit/finish and paint look.


Also, good on CI for taking care fo the OP's issue.

[TexasStroker]

Since we're talking CI, has anyone ordered the newly available front grille assembly from them yet? 

It's a bit spendy, but, I'm considering getting one for my '69.  It sure would be great to just have the whole grille all painted and looking great to mount on my car.  Then I could fix up the original as a back-up.

Would be nice to hear how the fit/finish and paint look.


Also, good on CI for taking care fo the OP's issue.

I got one and the brackets came 2 weeks ago.  Overall I like it, but I haven't gotten to install it yet.  I wanted to button the interior up first, but since no one seems to be able to make a dash pad that fits correctly, I'm at a stand still...Might get started on the grill just to make some progress.  It is a great value compared to what many have paid for NOS pieces and parts grills that need a lot of work.  I would have bought black if it was available at launch...my only complaint right now is the overspray (silver on black) and that is a relatively easy fix.  There is a big thread on it from Oct/Nov somewhere where myself and others have posted pics and videos.

[472 R/T SE]

Since we're talking CI, has anyone ordered the newly available front grille assembly from them yet? 

It's a bit spendy, but, I'm considering getting one for my '69.  It sure would be great to just have the whole grille all painted and looking great to mount on my car.  Then I could fix up the original as a back-up.

Would be nice to hear how the fit/finish and paint look.


Also, good on CI for taking care fo the OP's issue.

That's last years news.   

Research CLASSIC's previous threads to read all about them.

[Chatt69chgr]

Concerning attaching the chrome trim to the tail lights.  I recall reading on earlier posts that when you remove the old chrome you will end up breaking some of the posts off.  They are brittle.  I think a lot of folks were using clear silicone as part of the attachment process.  One guy said that he successfully reattached his chrome but it later came loose and was about to fall off.  That was when he got out the silicone.  Didn't want to lose either of them driving down the road since they cost so much.  I've got a set I got from Mike three or four years ago and had alreay planned to silicone them for insurance.

[Nickrc3]

yea, the shipping costs from most all these company's has been inflated to the moon, that's where they make a lot of their profit from

+1

. I've placed a couple orders to Classic Industries, however, quickly learned their shipping rates are simply outrageous - a 12" cubed box, weighing less than 10lbs. is $80.00 to ship via regular ground freight? C'MON!
I now wait for one of their 15% off + 1/2 off freight coupons to appear before I continue with future purchases.

Hi Nickrc3,
The 15% off and FREE shipping offer is a great way to save some money.
Question... What exactly did you order that was $80 to ship? And, where was it shipping to? When you placed your order, was it an item that was dimensionally small and light in weight, but price point was high? Let me know. You can respond here or PM me here. Thanks,

Ray

Ray, not to hijack Daytona RT SE's thread, but I ordered small stuff - rear taillight trims, interior & exterior door handles, Charger roof pillar emblems, quarter panel extensions, console light pods, etc. back in the fall of 2014, and shipped to Miami. After I received the single parcel, I noted the weight and dimensions of the box, entered these into the UPS & USPS websites and calculated shipping from your zip code to mine. There was a considerable difference. What justifies the shipping rate difference - handling fees?
Regardless, CI offers very attractive pricing, prompt shipping and an incredible selection of components I'll need to restore my vehicle.
In fact, I hope to use 'CDN15' (Thanks Mopar Nut!) this weekend and spend several hundred dollars on more items from CI.

Thanks for your inquiry.

[CLASSIC]

yea, the shipping costs from most all these company's has been inflated to the moon, that's where they make a lot of their profit from

+1

. I've placed a couple orders to Classic Industries, however, quickly learned their shipping rates are simply outrageous - a 12" cubed box, weighing less than 10lbs. is $80.00 to ship via regular ground freight? C'MON!
I now wait for one of their 15% off + 1/2 off freight coupons to appear before I continue with future purchases.

Hi Nickrc3,
The 15% off and FREE shipping offer is a great way to save some money.
Question... What exactly did you order that was $80 to ship? And, where was it shipping to? When you placed your order, was it an item that was dimensionally small and light in weight, but price point was high? Let me know. You can respond here or PM me here. Thanks,

Ray

Ray, not to hijack Daytona RT SE's thread, but I ordered small stuff - rear taillight trims, interior & exterior door handles, Charger roof pillar emblems, quarter panel extensions, console light pods, etc. back in the fall of 2014, and shipped to Miami. After I received the single parcel, I noted the weight and dimensions of the box, entered these into the UPS & USPS websites and calculated shipping from your zip code to mine. There was a considerable difference. What justifies the shipping rate difference - handling fees?
Regardless, CI offers very attractive pricing, prompt shipping and an incredible selection of components I'll need to restore my vehicle.
In fact, I hope to use 'CDN15' (Thanks Mopar Nut!) this weekend and spend several hundred dollars on more items from CI.

Thanks for your inquiry.

Hi Nickrc3,

There are other costs involved with shipping and handling of products, including boxes, packing materials, tape, and the payroll costs of order pickers, packers, etc. These costs are associated with the handling charges. Most of the time, our shipping and handling rates are in line and competitive. However, occasionally, there could be an issue like you have described where small items that are higher in price may calculate at a higher rate than normal. If you ever place an order and feel the calculation may be off, mention it to the customer service agent. The agent can check the rate and it is possible that he may be able to adjust it for you. Matter of fact, next time you order, talk to the agent about the last order you placed. Have the agent pull it up in the system and ask him to have his supervisor check the rate. He may be able to credit you if the calculation was off. You may also PM me here with all of the details of your order, and I will check it for you. Your business is very important to us and we want your 100% satisfaction. Please let me know if I can help you in any way.

Ray

[UH60L]

Since we're talking CI, has anyone ordered the newly available front grille assembly from them yet? 

It's a bit spendy, but, I'm considering getting one for my '69.  It sure would be great to just have the whole grille all painted and looking great to mount on my car.  Then I could fix up the original as a back-up.

Would be nice to hear how the fit/finish and paint look.


Also, good on CI for taking care fo the OP's issue.

That's last years news.   

Research CLASSIC's previous threads to read all about them.

I knew they came out last year, I just wasn't sure if anyone had actually ordered any since then...

My bad, I'm old I guess, I usually just come on here and read/browse what's on the first page.

[G-man]

Why is everyone out there ripping people off on shipping and selling bullshit for parts?

I can buy the same horse shit from the local farmer, I dont need to get it from any Horrid Industries!

[Ghoste]

Ray, I applaud you coming here and trying to make it right on the parts but I don't agree with your shipping and handling defence.  I will agree that its in line with your competition because Year One has similar rates and probably worse but we all have purchased a variety of items from a variety of sources and many of us have even purchased out own boxes and tape to ship something.  You would have to provide a financial breakdown to disprove my opinion that S&H is a source of profit to you and YO and Summit and other online warehouse retailers.

[wingcar]

This conversation reminds me of days past when I was restoring my first Charger and the only ones out there were JC Whitney and their catalog.  (Come on you guys, I know many of you used them as well back in the day).  Back in the Mopar "Dark Ages" before Year One, Classic Industries and others, JC Whitney was your only choice for some parts, that or your local junk yard.  Plus, they had some petty cool custom parts that no one else seemed to offer.   This was of course before the Internet, when all ordering was basically done through the U.S. Mail (I know some of the younger members are going to have a hard time believing that).   One lesson I learned early on was to watch their shipping rates as sometimes their shipping costs would match or exceed the price of a small part.   It taught me early on to do my homework and look for other sources before ordering from their "dream" catalog.  

Bottomline: high shipping rates are nothing new...just look at an old JC Whitney catalog and you will see what I mean.  Today these "Mopar Parts Houses" have the parts we want unlike days past and figure we will pay the extra costs of shipping involved because we want the part now, to finish our projects.  

[Ghoste]

Yes true but of course JC Whitney was also just another warehouse retailer and thats how those places do it.  Low up front price and make it up with shipping.  You're also right that it isn't new and thats parts of what makes it a bit insulting to see Ray defend it by implying that it just covers costs.  Its a profit center and since the giant warehouse places rarely make any of the parts they sell, you can usually find a better deal with only a little research.

[moparnation74]

yea, the shipping costs from most all these company's has been inflated to the moon, that's where they make a lot of their profit from

+1

. I've placed a couple orders to Classic Industries, however, quickly learned their shipping rates are simply outrageous - a 12" cubed box, weighing less than 10lbs. is $80.00 to ship via regular ground freight? C'MON!
I now wait for one of their 15% off + 1/2 off freight coupons to appear before I continue with future purchases.

Hi Nickrc3,
The 15% off and FREE shipping offer is a great way to save some money.
Question... What exactly did you order that was $80 to ship? And, where was it shipping to? When you placed your order, was it an item that was dimensionally small and light in weight, but price point was high? Let me know. You can respond here or PM me here. Thanks,

Ray

Ray, not to hijack Daytona RT SE's thread, but I ordered small stuff - rear taillight trims, interior & exterior door handles, Charger roof pillar emblems, quarter panel extensions, console light pods, etc. back in the fall of 2014, and shipped to Miami. After I received the single parcel, I noted the weight and dimensions of the box, entered these into the UPS & USPS websites and calculated shipping from your zip code to mine. There was a considerable difference. What justifies the shipping rate difference - handling fees?
Regardless, CI offers very attractive pricing, prompt shipping and an incredible selection of components I'll need to restore my vehicle.
In fact, I hope to use 'CDN15' (Thanks Mopar Nut!) this weekend and spend several hundred dollars on more items from CI.

Thanks for your inquiry.

Hi Nickrc3,

There are other costs involved with shipping and handling of products, including boxes, packing materials, tape, and the payroll costs of order pickers, packers, etc. These costs are associated with the handling charges. Most of the time, our shipping and handling rates are in line and competitive. However, occasionally, there could be an issue like you have described where small items that are higher in price may calculate at a higher rate than normal. If you ever place an order and feel the calculation may be off, mention it to the customer service agent. The agent can check the rate and it is possible that he may be able to adjust it for you. Matter of fact, next time you order, talk to the agent about the last order you placed. Have the agent pull it up in the system and ask him to have his supervisor check the rate. He may be able to credit you if the calculation was off. You may also PM me here with all of the details of your order, and I will check it for you. Your business is very important to us and we want your 100% satisfaction. Please let me know if I can help you in any way.

Ray

What is irritating here is that as a customer, I have to call back or ask for a better shipping rate.  The best rate should be offered from the get go.  As far as all your associated expenses, well that is the cost of doing business but is not the cost of the customer.  We are the hobbyists with the money to restore these cars and keeping your salaries where they are.

[comet_666]

I just bought a dash bezel kit for my 69 from Classic and paid $30+ for shipping...bet it weighs less than 3 lbs total. 

[stripedelete]

Shipping is not a cost of doing business.  It's a service.   When you fully burden the cost of providing that service it's not cheap.   I get the same push back on my delivery charges, so, I very much understand Ray's explanation.

Customers always bring up gas.  Well, gas is a small piece of it.  They forget about the driver, the loader, the insurance and the cost of maintaining trucks.   I'm sure CI has a similar structure in pulling, packing, etc.

Profit center?  No way.  All of my delivery revenue doesn't cover the full cost of a driver.

Don't forget the shipping infrastructure must be in place regardless of sales volume, so when you place your order you will receive a service level that meets your expectations.

Customers tell me about the guy that delivered for free.   I tell them to call him.  They say there is no answer or he's gone etc.  I say, Right!, because he didn't charge for delivery.  I also tell them, "bring your truck over and we'll load it for free."  At that point they start to get it.

Sure there are smaller players in our Hobby that don't charge as much for shipping.  It only means they small enough that they are eating the costs (lowering profit) by not charging for their own labor.   And they are certainly not bringing repop 69 charger grilles to the hobby.

Finally, as to to Rays comment about mentioning to customer service that shipping seems out of line.  My guess is they have some algorithm that factors in price, size, quantity, overhead, etc and spits out a price.   And I bet there are times it pops out a number that doesn't pass the "smell test".  It may work for 95% of their transactions, but, sometimes it just doesn't.   An example in my world is the customer working all over Atlanta and paying the for deliveries has a job right next to door to my shop.  He gets that one for free.

[moparnation74]

From your perspective stripedelete, it is not the cost of doing business but you are on the opposite side of that fence.  Furthermore, companies and massive shippers get discount rates from all carriers.  I even get discounts from the carriers I ship through, then the regular consumer gets.  From a consumer perspective it is the cost of doing business.  Even when you claim it is a service.  Do you claim the same when you deliver a personal package at a delivery service for half the cost?  However, the delivery services have the same expenses as you eluded to earlier.  So in the end they offer a good price on a part to compete with their competitors and markup the overall difference through high shipping rates.

[stripedelete]

Do you claim the same when you deliver a personal package at a delivery service for half the cost?  However, the delivery services have the same expenses as you eluded to earlier.  So in the end they offer a good price on a part to compete with their competitors and markup the overall difference through high shipping rates.

Please expand on this, I'm not sure I'm getting your point.

[moparnation74]

Do you claim the same when you deliver a personal package at a delivery service for half the cost?  However, the delivery services have the same expenses as you eluded to earlier.  So in the end they offer a good price on a part to compete with their competitors and markup the overall difference through high shipping rates.

Please expand on this, I'm not sure I'm getting your point.

They use the same carrier the consumer can use.  They also get cheaper shipping than the consumer does.  So the same package size and weight is cheaper for the company versus consumer cost.  The markup is then placed by the company to recoup what they deem is a profit margin.  The companies drivers, packaging, marketings and equipment is the cost of doing business.  Not the consumers responsibility to cover through shipping costs.  While exec's are raking in large salaries and bonuses.

However, those expenses you referred to is the same for the carriers the consumer can ship through at a cheaper cost.  Drivers, gas, insurance, packaging, marketing, etc.

A service aka shipping options, provided at a cost for profit that involves the product offered is a disservice and elusive to the consumer.

[CLASSIC]

Shipping is not a cost of doing business.  It's a service.   When you fully burden the cost of providing that service it's not cheap.   I get the same push back on my delivery charges, so, I very much understand Ray's explanation.
Customers always bring up gas.  Well, gas is a small piece of it.  They forget about the driver, the loader, the insurance and the cost of maintaining trucks.   I'm sure CI has a similar structure in pulling, packing, etc.
Profit center?  No way.  All of my delivery revenue doesn't cover the full cost of a driver.
Don't forget the shipping infrastructure must be in place regardless of sales volume, so when you place your order you will receive a service level that meets your expectations.
Customers tell me about the guy that delivered for free.   I tell them to call him.  They say there is no answer or he's gone etc.  I say, Right!, because he didn't charge for delivery.  I also tell them, "bring your truck over and we'll load it for free."  At that point they start to get it.
Sure there are smaller players in our Hobby that don't charge as much for shipping.  It only means they small enough that they are eating the costs (lowering profit) by not charging for their own labor.   And they are certainly not bringing repop 69 charger grilles to the hobby.
Finally, as to to Rays comment about mentioning to customer service that shipping seems out of line.  My guess is they have some algorithm that factors in price, size, quantity, overhead, etc and spits out a price.   And I bet there are times it pops out a number that doesn't pass the "smell test".  It may work for 95% of their transactions, but, sometimes it just doesn't.   An example in my world is the customer working all over Atlanta and paying the for deliveries has a job right next to door to my shop.  He gets that one for free.

Thank you stripdelete for your excellent explanation regarding the service aspect of handling. You have a thorough understanding of the business model and are spot-on in your comments. The line item is S&H (Shipping AND HANDLING) with the handling portion of it being the "service" that you mention. And, your example of the algorithm is spot on. The software is programmed to "spit out a price" as you mentioned... 99% of the time it is "in line". On rare occasions, if it happens to be off, we can make adjustments. And, again.... we often run FREE Shipping promotions, so it is a good idea to sign up for our eblasts here http://www.classicindustries.com/eblast/ and take advantage of these promotions when we run them.

In regards to the reason this thread was opened, I believe the issue regarding the 69 Charger Tail Light lenses and chrome bezels has been resolved. We are working with the manufacturer to address the issues with fitment that Daytona R/T SE experienced, and we understand that he is satisfied with our handling of his issue. I'd be happy to answer any further questions not related to the OP's issue through PM. Thanks to all of you for the valuable feedback. We appreciate being a part of the DodgeCharger.com forum. Please PM me if I can be of any further assistance.

[moparnation74]

99% that's a laugh,

[stripedelete]

Do you claim the same when you deliver a personal package at a delivery service for half the cost?  However, the delivery services have the same expenses as you eluded to earlier.  So in the end they offer a good price on a part to compete with their competitors and markup the overall difference through high shipping rates.

Please expand on this, I'm not sure I'm getting your point.

They use the same carrier the consumer can use.  They also get cheaper shipping than the consumer does.  So the same package size and weight is cheaper for the company versus consumer cost.  The markup is then placed by the company to recoup what they deem is a profit margin.  The companies drivers, packaging, marketings and equipment is the cost of doing business.  Not the consumers responsibility to cover through shipping costs.  While exec's are raking in large salaries and bonuses.

However, those expenses you referred to is the same for the carriers the consumer can ship through at a cheaper cost.  Drivers, gas, insurance, packaging, marketing, etc.

A service aka shipping options, provided at a cost for profit that involves the product offered is a disservice and elusive to the consumer.

Okay.  I think I get it now.  I just didn't understand the "1/2 cost."  If I'm reading you right, you are correct.  Some of my deliveries use less fuel, and require less time, yet I charge the same.  But, in terms of actual costs they are not that different.  I'm pretty local, so I can't get to the level of "granularity" of UPS and therefore CI.  

I doubt the owner of CI is "walking in high cotton", but, that's a matter of perspective.

If you view is shipping and handling as all part of the same revenue stream, then the matter simply boils down to the fact that "you have to charge enough to stay in business".  When it comes to our deliveries, our perspective is,
"we can sit still and go broke".