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macautopartsdiscounts

Started by attaboy, October 20, 2014, 06:02:31 PM

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attaboy

Purchased from macautopartsdiscount two front struts for 2007 Maxima (wife's car, not mine). I had them installed.  Within 4 months they both failed (normally these items should last at least 5 years, factory ones lasted 7 years).  I tried to get a refund from macautopartsdiscounts but they refused unless I purchased the exact same thing again and pay for the shipping to boot.  Only then could I send the faulty ones back for a refund.   
Why would I buy another set of the same thing that failed in four months? All I wanted my money back.  I didn't even mention the cost of having them installed the first time.  Now they want me to put the same thing back on my car and pay for yet a second install.  What if the second set is bad....do they expect me to pay for yet a third set and the install?  macautopartsdiscounts warranty is worthless.  They make so difficult and expensive for their customer that you cannot collect.  Their customer service department is a joke.  This is a RIPOFF company.  Do not do business with them! 
Just a heads-up because they also sell Mopar parts.