It's fixed, finally.

[resq302]

A buddy I work with made a great comparison to our jobs being on the line (police dispatchers) and that the town might lay us all over in order to save a buck and go to the county dispatch center.  In a letter to the chief (who is in favor of keeping us) he said that we both do the same job, however, in todays "wal-mart economy" you cant expect to walk in and have the same service you would if you walk in and shop at Macys.  Someone at Macys will walk you to where the item is and tell you about the item, Wal-mart they tell you where to go and hopefully you find it.  Macys you are paying more for the item but you are also getting a lot better customer service and they know their job.  Wal-mart is just a body waiting for the end of their shift to come.

Lets face it, with an extended warranty, how many times have each of us actually used it?  The dealership or auto manufacturer makes a killing on them.  With the 97 ram I owned, I had it till 100,000 miles and never used it once!  All that money I paid for the "what if" now went to the company with them not paying out once!  As far as I am concerned, if you have a legitimate problem and you have the extended warranty, the dealership should get it fixed right, and fix it the first time.  I don't send a cop to your house that was burglarized saying, "well, if we don't catch him this time, we will get him the next time hopefully."  Next time he might burglarize your house with you inside and kill you!

[gtx6970]

Brian,
thats where these add on warrenty companies make there money,, it's actually very rare every car use's the full amount the warrenty costs

[Tilar]

Hence why I only own 5 cars and not one of them is newer than 1977..... 

I think you're on the right track.    I have 6 left and 4 of them are newer than 77 with my newest one being a 2000. Right now I don't forsee me owning anything newer than that. 

[resq302]

Brian,
thats where these add on warrenty companies make there money,, it's actually very rare every car use's the full amount the warrenty costs

Bill, my warranties I have gotten always have been through the dealership when I purchased the car there.  No third party warranty companies for me!  This way if there is any issues with warranty and what is covered, I go straight to the dealership!

[aussiemuscle]

 So basically they'll spend 1.5 days to replace a part that probably costs over $1,000 because a computer told them to when the issue was really .50 cents worth of connectors and maybe 30 minutes of time with a continuity tester and crimpers.

to be fair, computers (laptops) will often tell you one thing is wrong, when it's actually something else. just be thankful it doesn't run on microsoft operating system. 

[resq302]

Or Vista version.   

[gtx6970]

Brian,
thats where these add on warrenty companies make there money,, it's actually very rare every car use's the full amount the warrenty costs

Bill, my warranties I have gotten always have been through the dealership when I purchased the car there.  No third party warranty companies for me!  This way if there is any issues with warranty and what is covered, I go straight to the dealership!

Brian,
Mopars service contract devision is no different than any aftermkt warrenty company.

It may be under Mopars big name , but its still an 3rd party company and is operated no different than any other warrenty company.

The biggest difference - is Mopars service contract division isn't as strick for out of ' basic warrenty' repairs. And uses Mopars warrenty times for repairs, where as the aftermkts use Alldata, Chiltons and Motors time tables for labor times
Where as most of the aftermarket warrenty companies will use every tool imaginable to get of authorising a repair under it's warrenty time period

[resq302]

Bill, since 2005 with all the issues I had with my POS ram, I own a Ford F150 and have had good luck with the Ford Extended Service Protection Plan.  Tomorrow my truck goes in for the basic power train warranty since I am guessing it is another cam phaser failure like my 2005 F150 did.  It is an inherent problem that they have had a TSB on.  Unfortunately, when they corrected the issue for the 2007 year, I think it was after my assembly date of my 2007 as my truck was build 12/06.

[Darkman]

to be fair, computers (laptops) will often tell you one thing is wrong, when it's actually something else. just be thankful it doesn't run on microsoft operating system. 

That is the truth! My 2004 GM wagon (Holden Adventra for those Aussies) was displaying a "check engine" warning on my dash. The manual said it was either an engine or transmission problem and take it to a dealer. I took it in, they plugged it in and did a diagnostic on it. The fault said it was a firmware issue and so they upgraded it and said it was fine (and charged me for it). I drove from the dealership and 20minutes later, the same fault popped up. I took it back, they checked it again and it turned out my transmission was blown! Clutch bands worn out and the torque converter was falling apart! So when I asked about computer upgrade, they said that is what the computer told them. $3.5k later I had the transmission rebuilt (it was 8 months out of manufacturers warranty). I drove from the shop and it was running on 7 cylinders. The dealership tried to tell me it was like that when it came in. After they checked it it turned out they crimped an injector wire when they installed the transmission. 4 months later the rebuilt torgue converter let go again and several gears in the transmission exploded. This was covered under warranty from the first repair. It was an inconvenience, but at least I knew the car was getting fixed properly this time. I still have that car, I love it as it is strong and practical (it towed my charger over 450 miles at 60 mph without stopping with the rebuilt transmission). Never got upset as these things happen and no point in arguing, but I have chosen to exercise my consumer power and I go to another Holden dealership for any work now.