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Issues with XV Motorsports delivering?

Started by Mr.Woolery, June 09, 2010, 05:44:26 PM

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Mr.Woolery

Has anyone here had any long waits with XV Motorsports product orders?  Just wondering because I've been waiting for months now for them to deliver several chassis braces I ordered for my 3rd Gen.
-1971 Charger R/T clone restomod project

For details on my cars, check out my web blog


charger2fast4u

did you try calling them? if not i would give them a call they might be on back order. or might of made a mistake with your order and never sent it out.

WHITE AND RED 69

I was waiting for some items to ship as well but I sent them an email and they got back to me right away with the info on when my items would be back in stock. they have good customer service so give them a call.  :cheers:
1969 Dodge Charger R/T
2016 Jeep Grand Cherokee 75th edition
1999 Jeep Grand Cherokee
1972 Plymouth Duster

Mr.Woolery

Quote from: charger2fast4u on June 09, 2010, 05:52:58 PM
did you try calling them? if not i would give them a call they might be on back order. or might of made a mistake with your order and never sent it out.

Yeah, I called them after the first three weeks, and they told me it'd be at least another 3 weeks...but that was more than a month ago.  I'll try calling them again to get an update.  It just seems like a really long time between ordering and delivering (over two months now).
-1971 Charger R/T clone restomod project

For details on my cars, check out my web blog


Supercharged Riot

If I ever had to wait for more than a couple weeks for something
I would expect some type of notification ahead of time

Call them man

68pplcharger

They just went through a vendor change. I ordered the chassis stiffening kit from them and it took a couple of months to get most of the kit. I'm still waiting for the shock tower brace. They went through extensive vendor selection process (that's what the lady explained on the phone). I think they have the vendor worked out, but are trying to catch up on orders.

I agree they should be up front about big changes like that if they significantly affect the delivery time. I'm not in a big hurry to get the parts so I've been very patient.

Rolling_Thunder

I believe Mike Musto had to wait close to a year for his engine bay brace...   

I waited about a week for the inner fender braces i ordered -     :shruggy:
1968 Dodge Charger - 6.1L Hemi / 6-speed / 3.55 Sure Grip

2013 Dodge Challenger R/T - 5.7L Hemi / 6-speed / 3.73 Limited Slip

1964 Dodge Polara 500 - 440 / 4-speed / 3.91 Sure Grip

1973 Dodge Challenger Rallye - 340 / A-518 / 3.23 Sure Grip

Troy

I ordered the inner fender braces and the lower radiator support brace. The rad brace came right away but it took a couple of weeks for the fender braces. I didn't have any notice of a backorder until I got the first package (which seemed really light).

Troy
Sarcasm detector, that's a real good invention.

Chatt69chgr

I got my lower radiator support within a few days (within the last month).  This was the only thing I ordered.  Very fast turn around.