Would you trust Autozone or O'Reillys?

73TXRallye440 · February 22, 2009, 10:14:17 AM

I need to go get a good aftermarket water temp gauge-- would you trust either of these two stores to sell a quality product or would you order one online? I just dont want some low-grade cheap thing ill have to replace again soon.

The70RT · February 22, 2009, 10:27:01 AM

Quote from: 73TXRallye440 on February 22, 2009, 10:14:17 AM
I need to go get a good aftermarket water temp gauge-- would you trust either of these two stores to sell a quality product or would you order one online? I just dont want some low-grade cheap thing ill have to replace again soon.

Did you go to the web sites to see what brand they sell?

73TXRallye440 · February 22, 2009, 10:27:42 AM

Quote from: The70RT on February 22, 2009, 10:27:01 AM
Quote from: 73TXRallye440 on February 22, 2009, 10:14:17 AM
I need to go get a good aftermarket water temp gauge-- would you trust either of these two stores to sell a quality product or would you order one online? I just dont want some low-grade cheap thing ill have to replace again soon.

Did you go to the web sites to see what brand they sell?

navigating it right now.

Mean 318 · February 22, 2009, 10:28:54 AM

o o oriley's.....

73TXRallye440 · February 22, 2009, 10:31:33 AM

well autozone's site is useless. they force you to enter your car's specs then tell you 'sorry we do not have any parts available for that car'

73TXRallye440 · February 22, 2009, 10:32:29 AM

here is a good one at Oreillys--

http://www.oreillyauto.com/EW3/ProductDetail.do?id=1443437138&line=AUM&itemNumber=4337&perfVehicleSpecific=false&perfCategoryIndex=55&didSearchFor=Gauge&bid=1235316649348&cycleCount=1092&currentPage=0

73TXRallye440 · February 22, 2009, 10:34:25 AM

oooh, i like this one more better---

http://www.oreillyauto.com/EW3/ProductDetail.do?id=1877852810&line=AUM&itemNumber=7155&perfVehicleSpecific=false&perfCategoryIndex=55&didSearchFor=Gauge&bid=1235316649348&cycleCount=1092&currentPage=0

AKcharger · February 22, 2009, 11:38:49 PM

Sure, why not? of course i'd limit my purchases to wiper baldes, starts that sort of thing

RD · February 22, 2009, 11:44:30 PM

why dont you gimme a holler. i am a store manager in training for O'Reilly autoparts.

and yes, I would trust me wholeheartedly

jaak · February 22, 2009, 11:53:51 PM

AutoZone sells Autometer and Sunpro Gauges around here

Jason

TruckDriver · February 22, 2009, 11:56:19 PM

I don't like Autozone at all. I use Advance Auto for everything.

http://www.advanceautoparts.com/

73TXRallye440 · February 23, 2009, 02:41:52 AM

Quote from: RD on February 22, 2009, 11:44:30 PM
why dont you gimme a holler. i am a store manager in training for O'Reilly autoparts.

and yes, I would trust me wholeheartedly

awesome bud, congrats.

Tell me about those Equos (spelling?) gauges

69charger2002 · February 23, 2009, 09:30:33 AM

around here O'reilly is #1, auto zone a distant 2nd, and advance, well we won't even go there. they rarely even have fuel filters in stock, i wouldn't go there if you paid ME
auto zone and o'reilly both have water temp gauges that are accurate and dependable. i've had some over 10 years. travis

chargerkid01 · February 23, 2009, 09:58:20 AM

Never been to an Oreillys but we have autozone #1 Advanced #2 and napa #3.

BROCK · February 23, 2009, 10:13:05 AM

I suppose the numerical order in the lists is customer satisfaction rating!

None of them can mess up aftermarket gauges, oil, air filters & the like.
So, I just go for the best price. Now remanufactured parts...I just try
to get a kit n do it myself. It's a crapshoot with all of them.

chargerkid01 · February 23, 2009, 10:25:40 AM

You are right the list on mine is how I prefer to go!!

jdiesel33 · February 23, 2009, 11:09:31 AM

Seems to me in my limited experience, that O'Reilley's generally has a better selection and more knowledgable employees.

Foreman72 · February 23, 2009, 02:06:13 PM

anyone look @ pep boy's?

any of these companies can probably order whatever part you want...i dunno...

Finn · February 23, 2009, 03:36:52 PM

Lol pep boys....

After the fun of stumping them with actual parts I needed (they didnt know what a universal joint was)wore off, I started making things up to see if they would actually go look for it (headlight fluid for example, and yes...they did).

Foreman72 · February 23, 2009, 03:38:47 PM

i repeal my statement...

Khyron · February 23, 2009, 03:50:24 PM

Quote from: Mean 318 on February 22, 2009, 10:28:54 AM
o o oriley's.....

Old Moparz · February 23, 2009, 04:17:57 PM

I miss the small, independently owned, auto parts stores.

There was one near where I lived in NJ that was great. The owner was behind the counter, & he had a machine shop in the back. His wife delivered the parts to the repair shops. Anytime I went there, I never got the wrong part for my car. Some places will give you the wrong crap 2 or 3 times. The guy was a real gear head & would stop working to talk about cars with me all the time. I had to make sure when I went there I wasn't in a rush or he'd talk my ear off & I'd be late.

One day a large auto parts chain offered him a ton of money for his shop & he was gone. Of course the big chain store never opened a shop there, they only wanted to buy up the competition.

Troy · February 23, 2009, 04:46:21 PM

O'Reilley's seems to be new here in Ohio but, so far, I've had great luck with them. They had a power brake booster when I got stranded in the 68 last year at Monster Mopar. I used to buy from Autozone regularly but I went to get a trans seal for the Cummins last week and, not only did the computer offer transmissions that were never available, there were 9 different seals and the guy behind the counter didn't know the difference between a seal and a bearing. I walked into the O'Reilley's next door and came out 5 minutes later with the seal I needed for $3 less.

Troy

Chatt69chgr · February 23, 2009, 04:58:50 PM

All the independent folks that ran stores here are gone. Too bad. Those folks knew what they were talking about. As far as Oreillys, Autozone and Advance-----each sells some good parts. You just have to see what brand they have first----and compare prices. As far as Pep Boys is concerned: they used to be real good but went down hill. I have heard they are supposedly trying to build their parts business up again. We will see. I like to check Rock Auto online. I have ordered a lot of stuff from them. Not real convenient to have to send anything back though. But there really is no one best place.

moparstuart · February 23, 2009, 05:01:08 PM

We mainly use oreilly's here for my mechanical shop . But we have commercial account with NAPA and Oriellys and Car quest. Oriellys delivers and is the closest and fastest. Napa is the best quality and most professional , but also the most expensive . Car quest is the last resort LOL

RD · February 23, 2009, 05:34:27 PM

woo hoo!! i love this thread. i have worked for O'Reilly's on and off since 2002. I am just now going to make a career out of it. I love the parts business. I did work for autozone in the past and the people that work there dont know what a catalog is. If it's not on the computer, they can't look it up.

O'Reilly's offers lowest price guaranteed based on apples to apples parts. Here is just one inkling of the parts we get at O'Reilly's compared to other parts stores (and check it out for a test if you want). Ask for a pair of drum brake shoes for your car and compare the shoes to see if one shoe has more pad material than the other. OEM brake shoes, the front shoe (which does most of the braking) will have more pad material than the rear shoe. Autozone sells shoes that are symmetrical in every regard. O'Reilly's has the shoes that are OE specific. You want it right, you want it priced right, you go to O'Reilly's. O'Reilly's just bought out a much of CKQ stores in the Montana region and we offer nationwide battery warranties (even if an O'Reilly's is not in that state!).

I know this is sounding like an infomercial, but I am telling you, we can get the parts that the others only wish they knew about. NAPA is good, but expensive. O'Reilly's is better, but with cheaper prices. The NAPA Gold filter that you may buy is nothing but a WIX filter that we sell, but with $2 or more tacked onto the price.
We offer at minimum 4 different brands/quality levels of brake pads/shoes, 2 to 3 different levels of alternators/starters, and if you are a farmer/industrial guy, we can get those hard to find parts for your tractor/semi-trailer/dumptruck/skidloader/combine.

Give us a chance... we will not let you down. Customer Service is our number one priority. If you come in mad.. I will do everything in my power to ensure you leave feeling we did right by you.

Jamey

chargerkid01 · February 23, 2009, 06:19:55 PM

I'm begining to think I'd rather shop oreillys but where are they located in the state of Ohio???

NHCharger · February 23, 2009, 07:50:33 PM

No O'Reilly's up here (yet). I'm having some bad luck with AutoZone lately. My new master cylinder for my 72 Charger is leaking after 8k miles. I put an autozone starter in my chevy van in August 08, never sounded right. Had to replace it with a NAPA starter last week.

KillerBee1972 · February 23, 2009, 08:01:44 PM

Quote from: jaak on February 22, 2009, 11:53:51 PM
AutoZone sells Autometer and Sunpro Gauges around here

Jason

i bought a sunpro tach for my car looks good and works great!!

Foreman72 · February 23, 2009, 08:05:15 PM

Quote from: RD on February 23, 2009, 05:34:27 PM
woo hoo!! i love this thread. i have worked for O'Reilly's on and off since 2002. I am just now going to make a career out of it. I love the parts business. I did work for autozone in the past and the people that work there dont know what a catalog is. If it's not on the computer, they can't look it up.

O'Reilly's offers lowest price guaranteed based on apples to apples parts. Here is just one inkling of the parts we get at O'Reilly's compared to other parts stores (and check it out for a test if you want). Ask for a pair of drum brake shoes for your car and compare the shoes to see if one shoe has more pad material than the other. OEM brake shoes, the front shoe (which does most of the braking) will have more pad material than the rear shoe. Autozone sells shoes that are symmetrical in every regard. O'Reilly's has the shoes that are OE specific. You want it right, you want it priced right, you go to O'Reilly's. O'Reilly's just bought out a much of CKQ stores in the Montana region and we offer nationwide battery warranties (even if an O'Reilly's is not in that state!).

I know this is sounding like an infomercial, but I am telling you, we can get the parts that the others only wish they knew about. NAPA is good, but expensive. O'Reilly's is better, but with cheaper prices. The NAPA Gold filter that you may buy is nothing but a WIX filter that we sell, but with $2 or more tacked onto the price.
We offer at minimum 4 different brands/quality levels of brake pads/shoes, 2 to 3 different levels of alternators/starters, and if you are a farmer/industrial guy, we can get those hard to find parts for your tractor/semi-trailer/dumptruck/skidloader/combine.

Give us a chance... we will not let you down. Customer Service is our number one priority. If you come in mad.. I will do everything in my power to ensure you leave feeling we did right by you.

Jamey

nice plug brother....

wish we had them up in NH

jaak · February 23, 2009, 08:34:01 PM

I use AutoZone and O'riellys alot. Local O'riellys carries DuPont paint, thats where I get most my paint/body supplies.
The local AutoZone I use has a really good staff that works at that location, they know alot about cars, unlike some other AZs Ive been to that have clueless folks working there.

Jason

400/6/PAC · February 23, 2009, 08:41:20 PM

O'Reilly for Me.
I think Autozone should be called Twilightzone.

You never know what Your gonna get.

The70RT · February 23, 2009, 10:02:08 PM

I just got a belt for my truck at Orielys. It was almost 50 bucks and then they gave me my school district discount and it took off over 15 bucks

I have had my dealings with them though, but it is all in the person not the company. I bought a lifetime radiator and lost my reciept....and they lost the info on the computer so I didn't get another one. I once bought a AC clutch and I didn't get the shims with it and the asshole there wouldn't give me any or even take it back. I ended up going to another Orielys and buying another then taking the shims out and returning it there

. I know the manager but he was gone that day. I went back the next day and he jumped his shit about it. The last two times I called on an obsolite part they said that they would call me back and they never did. We have 4 stores in out town. They need more people like RD though.

moparstuart · February 24, 2009, 10:34:40 AM

Quote from: RD on February 23, 2009, 05:34:27 PM
woo hoo!! i love this thread. i have worked for O'Reilly's on and off since 2002. I am just now going to make a career out of it. I love the parts business. I did work for autozone in the past and the people that work there dont know what a catalog is. If it's not on the computer, they can't look it up.

O'Reilly's offers lowest price guaranteed based on apples to apples parts. Here is just one inkling of the parts we get at O'Reilly's compared to other parts stores (and check it out for a test if you want). Ask for a pair of drum brake shoes for your car and compare the shoes to see if one shoe has more pad material than the other. OEM brake shoes, the front shoe (which does most of the braking) will have more pad material than the rear shoe. Autozone sells shoes that are symmetrical in every regard. O'Reilly's has the shoes that are OE specific. You want it right, you want it priced right, you go to O'Reilly's. O'Reilly's just bought out a much of CKQ stores in the Montana region and we offer nationwide battery warranties (even if an O'Reilly's is not in that state!).

I know this is sounding like an infomercial, but I am telling you, we can get the parts that the others only wish they knew about. NAPA is good, but expensive. O'Reilly's is better, but with cheaper prices. The NAPA Gold filter that you may buy is nothing but a WIX filter that we sell, but with $2 or more tacked onto the price.
We offer at minimum 4 different brands/quality levels of brake pads/shoes, 2 to 3 different levels of alternators/starters, and if you are a farmer/industrial guy, we can get those hard to find parts for your tractor/semi-trailer/dumptruck/skidloader/combine.

Give us a chance... we will not let you down. Customer Service is our number one priority. If you come in mad.. I will do everything in my power to ensure you leave feeling we did right by you.

Jamey

I used to work for oreillys 20 years ago . I started as a driver and then worked the counter. They were small potato's back then .

FLG · February 24, 2009, 10:54:01 AM

RD thats one thing ive noticed. People dont seem to understand everything isn't in the computer. I go to autozone, pepboys, or strauss for small things. But otherwise i go to my local parts dealer here, great guys and if something isnt in the computer they find it in no time in the book.

Seems that the generation of today was brought up on the pc, if it not in there they dont have it. While the local parts store was raised up on books THEN computers.

Also the people at strauss or pepboys...ect seem to be "slow" when it comes to car parts. Some know what things are, some have no idea about anything.

bk72 · February 24, 2009, 07:35:06 PM

in northeast pa we have autozone, ck auto parts, Advance auto and napa. we use auto zone a lot because it is a block away but they do mess up a lot. ck auto always gives us the wrong part and then they give you a problem and say they are right. but napa seems to be really good and if they are wrong (does not happen a lot) they will get the right one even if they have to stay late.

ACUDANUT · February 24, 2009, 09:42:23 PM

RD, what happened with the VA ??

RD · February 24, 2009, 11:36:54 PM

Quote from: ACUDANUT on February 24, 2009, 09:42:23 PM
RD, what happened with the VA ??

you dont wanna know LOL... on a good note, I will be doing my manager training in Olathe/Overland Park. So you will all be a tad closer to me then where I am at currently!

moparstuart · February 25, 2009, 09:54:04 AM

Quote from: RD on February 24, 2009, 11:36:54 PM
Quote from: ACUDANUT on February 24, 2009, 09:42:23 PM
RD, what happened with the VA ??

you dont wanna know LOL... on a good note, I will be doing my manager training in Olathe/Overland Park. So you will all be a tad closer to me then where I am at currently!

let me know when your in op or olathe i'll come see ya
I shop at the 132nd ? and black bob store all the time

Mean 318 · February 25, 2009, 07:23:04 PM

we have a mom and pop place here called Lyons auto, but as far as chains go car quest 1, oreillys 2, advance blows big chunks!

resq302 · February 25, 2009, 09:37:53 PM

Quote from: Old Moparz on February 23, 2009, 04:17:57 PM
I miss the small, independently owned, auto parts stores.

There was one near where I lived in NJ that was great. The owner was behind the counter, & he had a machine shop in the back. His wife delivered the parts to the repair shops. Anytime I went there, I never got the wrong part for my car. Some places will give you the wrong crap 2 or 3 times. The guy was a real gear head & would stop working to talk about cars with me all the time. I had to make sure when I went there I wasn't in a rush or he'd talk my ear off & I'd be late.

One day a large auto parts chain offered him a ton of money for his shop & he was gone. Of course the big chain store never opened a shop there, they only wanted to buy up the competition.

That wouldn't have been REN Auto parts in Denville, NJ would it?

Old Moparz · February 25, 2009, 11:20:34 PM

Quote from: resq302 on February 25, 2009, 09:37:53 PM
Quote from: Old Moparz on February 23, 2009, 04:17:57 PM
I miss the small, independently owned, auto parts stores.

There was one near where I lived in NJ that was great. The owner was behind the counter, & he had a machine shop in the back. His wife delivered the parts to the repair shops. Anytime I went there, I never got the wrong part for my car. Some places will give you the wrong crap 2 or 3 times. The guy was a real gear head & would stop working to talk about cars with me all the time. I had to make sure when I went there I wasn't in a rush or he'd talk my ear off & I'd be late.

One day a large auto parts chain offered him a ton of money for his shop & he was gone. Of course the big chain store never opened a shop there, they only wanted to buy up the competition.

That wouldn't have been REN Auto parts in Denville, NJ would it?

Nope, I lived in New Milford (Bergen County) & the store was in the next town, River Edge. If I recall, the name was just "Discount Auto Parts" & the guy's name was Al.

News:

Would you trust Autozone or O'Reillys?