Is allways in that way try to talk with some seller/dealer ?

[Nacho-RT74]

Ok... I have some depressing story to tell.

I'm searching a grilles and headlights bezel set for a buddy's mine 64 GTO convertable. He don't know nothing about the internet, payments, shippings etc... so he asked for help to me. So searching on the net I find www.gtoguru.com. They don't have some like that to offer on website but even on that way I decide to contact by email just in case they have some available no matter conditions. They give me a phone number to call since they want to talk "personally" about that.

For the first time in my life I'll make a call to USA to a place that I know nobody will speak me in Spanish. I was sure won't be easy to me since is not the same write and read in english were I have time to think what I read and write, than speak by phone whre you don't have the oportunity to express with hands or anything.

So after some tries where nobody picked up the phone and around 4 or 5 emails where just two of them were answered ( they suposselly get around 640 emails diary so they are busy... poor guys    ) finally I got somebody picking the phone.

First try, they answer:
-Hi, can I talk with Frank ? ( the guy who replied me the mails )...
-yes hold on...
then phone was hanged out.

Second try:
-Can I talk with Frank ?
-Yes you do...
-Ok, I'm Nacho. I wrotte to you some emails asking for 64 GTO grilles and ( on that moment he started to speak over what I was speaking ) headlights bezels and I was wondering about prices and conditions ( he still was asking me some that I didn't catch at the moment )... after I finished to speak I heard him something that I didn't understand at the moment. Repeated the question and then hanged out.

I left the phone cabin I was, and gotcha!!!... I GOT WHAT HE WAS ASKING ME... he was asking me WHAT KIND OF CAR DO I HAVE!!!

DAMN... WHO CARES WHAT KIND OF CARD I HAVE IF HE STILL DIDN'T OFFER ME ANY GRILLE OR PRICE, not even some pic of he has to offer me... maybe with one or another price I decide to pay with MO or Visa or Mastercard or whatever... but he still didn't offer me anything to decide to buy.

How can I explain to a guy like that, that the payment will be throught my shipper that will use HIS card, not mine and I don't know what kind of card he would use and I'll ( or my friend who is the GTO owner ) pay TO THE SHIPPER the complete buy and shipping service for the grills and bezels.

ARE ALL SELLERS/DEALERS UP THERE THAT KIND OF AS****ES ? maybe juts GMs ones

Damn this is REALLY frustrating. I haven't made anykind of call to USA NOT EVEN TO GET MY PARTS and on one or another way I have got almost everything from you, with just emails and PMs. Some dealers in fact never have heard from me, like some ebay sellers, and I know sometimes deal with me haven't been lot easy... but this was REALLY frustrating.

[Brock Samson]

if i can help, i will,.. 
pm me..
such is the current state of sustomer service... sadly..

[hotrod98]

Don't let it bother you too much. Us good ole boys here in the south have the same problem when we call people up in the northeast.
No offense intended. It's just that we talk a little different down here.
I still don't know what yoose guise means. 

[Nacho-RT74]

I emailed him just afew moments ago, posting my worriers and uncomfortably situation I got from him. So let's wait... thanks Strat ( yes I know you are now Brock, but you will be allways Strat to me LOL ).

I'll keep posting about this

[Nacho-RT74]

hey strat I take your word... please help me on that, my friend is already some desesperated right now

[whitehatspecial]

Playing devil's advocate here so please don't be offended Nacho....I had a hard time following your post when it was written, I can only imagine how the phone conversation went down. I know you're frustrated but maybe some more patience on your part wouldn't hurt.

[Nacho-RT74]

Playing devil's advocate here so please don't be offended Nacho....I hard a hard time following your post when it was written,

don't worry I wasn't offended
ok so if I say something on the wrong way when I post why then ppl don't correct me ? ... that would be good.

anyway I know there is ppl from board who writtes/speak WORST than me

anyway, the "conversation" was just about 15 seconds, and the only question he did was about the credit card OVER what I was saying... then hanged out... who is who didn't have patiente ?

he understood me good by email, so he did know what I need.

the problem really is I DIDNT SEE ANYTHING TO BUY and he is asking me about the way I would pay. He could send pic to my email to show me what is for sale when I was asking and then I call to close the deal... don't you think ?

[sharpspike]

is this what your looking for?

http://cgi.ebay.com/ebaymotors/1964-Pontiac-Tempest-Lemans-GTO-Front-Right-Grille_W0QQcmdZViewItemQQcategoryZ33645QQihZ014QQitemZ330043741330QQrdZ1QQsspagenameZWDVW

http://cgi.ebay.com/ebaymotors/1964-Pontiac-Tempest-Lemans-GTO-Front-Left-Grille_W0QQcmdZViewItemQQcategoryZ33645QQihZ014QQitemZ330043741995QQrdZ1QQsspagenameZWDVW